FAQs

When Will My Order Ship?

Orders are usually processed and shipped within 3 working days of purchase.

Why Is My Shipment Status Not Updating?

Your shipment may be delayed for many reasons. Common delays can be due to e.g. weather incidents, customs or backlogs.

What Methods of Payment Do You Accept?

We only accept Paypal. 

What Is Your Return Policy?

If there’s something wrong with your order (defective product, incorrect order, damaged order etc.), please contact us within 7 days from receiving your order and we’ll be happy to assist you reviewing the case and if it is approved we will be sending a replacement. 

You will be responsible for paying for your own shipping costs for returning your item. Original shipping charges are not refundable.

* Cosmetics, Lingerie and underwear/shapewear are final sale for hygienic reasons.